Frequently Asked Questions
- How do cruises work?
Our cruises are private charters that you can rent by the hour. You select the day, the time, and how long you want to enjoy the cruise.
- What does the cruise include?
All cruises include a captain and complimentary beverages. On board we have soda, water, as well as beer and wine for adults that are 21 years of age or older.
- What is the cost to charter and is there a minimum requirement?
The price is $30 per person per hour, with a minimum fee of $120 total per hour for the cruise (*3% service fee applies to the minimum). You can definitely still book your cruise if you have less than four people, but Pontiki’s best value is for cruises consisting of four or more guests since the $120 per hour minimum will apply.
- Is there a discount for groups?
Since Pontiki is already the most affordable captained cruise of its kind in South Florida, there are no group discounts available at this time. We do, however, offer discounts for all cruises that are booked for 4 hours or more. See below.
- Can you accommodate more than 12 people?
Yes we will do a destination charter where we shuttle your group to one of our local sandbars by one or boats. A local water taxi will shuttle out the remaining people to the sandbar where our boat or boats will remain for the length of the charter. These groups can include up to 40 plus people.
- Is there a discount for longer cruises?
Cruises that are booked for a minimum of 4 hours will receive a 20% discounted rate. Enter the promotional code 4ORMORE during checkout to receive this discount.
- Are kids allowed on the boat?
Kids are certainly welcome on the boat! Children five years of age or younger are free of charge.
- Where exactly is The Jupiter Town Dock?
The Jupiter Town Dock is located behind Guanabanas restaurant in Jupiter, FL. However, we can pick up guests anywhere in Jupiter or Tequesta, including private residences – for no additional charge. There are some commercial docks that are drop-off only. Anywhere outside of the Jupiter or Tequesta area may require a travel fee.
- Can we bring our own drinks or food on the boat?
Yes, absolutely. You can bring any food or drink that you want, and we even have cold storage if needed.
- What is provided on fishing cruises?
Rods are provided, but you can also bring your own. We have artificial baits and lures, so if you’d like to use live bait, please bring your own.
- In what areas can guests fish?
We operate inside the Jupiter Inlet, Intracoastal Waterway and Loxahatchee River. We do not offer any offshore ocean fishing.
- Is there a cancellation policy?
Reservations may be cancelled at no charge if the cancellation is made with more than 24 hours notice. Same day cancellations FOR any reason other than weather will be charged the $100 deposit